Privacy Policy
At Super Evolve, we're committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, and safeguard your data when you engage with our working capital analysis services.
Information We Collect
We collect information that helps us provide better financial analysis services and support your business needs. Here's what we gather and why:
Business Information
Company details, financial statements, revenue data, and operational metrics needed for working capital analysis.
Contact Details
Names, email addresses, phone numbers, and business addresses for communication and service delivery.
Technical Data
Website usage information, IP addresses, browser types, and device data to improve our platform experience.
Communication Records
Email exchanges, consultation notes, and support interactions to maintain service continuity and quality.
How We Use Your Information
Your data serves specific purposes in our relationship. We use information to deliver meaningful financial insights and maintain professional service standards.
- Analyze your working capital patterns and identify optimization opportunities
- Generate customized reports and recommendations for your business
- Communicate analysis results and strategic suggestions
- Provide ongoing support and answer questions about your financial data
- Improve our analytical methods and service quality
- Send relevant educational content about working capital management
- Comply with financial regulations and legal requirements in Taiwan
- Maintain secure records for business continuity and accountability
Data Sharing and Third Parties
We limit data sharing to essential business functions and never sell your personal information. When we do share data, it's with trusted partners who help us serve you better.
Service Providers
We work with carefully selected companies that provide technical infrastructure, data processing, and business support services. These partners sign strict confidentiality agreements and can only use your data for specified purposes.
Legal Requirements
Sometimes we must share information to comply with Taiwan's financial regulations, court orders, or other legal obligations. We'll notify you when possible unless legally prohibited.
Business Transfers
If Super Evolve merges with another company or transfers assets, your information may be included. We'll notify affected clients and ensure continued protection under this privacy policy.
Your Privacy Rights
Taiwan's Personal Data Protection Act gives you significant control over your information. We respect these rights and make it straightforward to exercise them.
Access and Correction
You can request copies of personal data we hold and ask us to correct inaccuracies. We'll respond within 15 days and provide information in a readable format.
Data Portability
Request your data in a structured, commonly used format that allows transfer to other service providers. This includes financial analysis results and business information you've provided.
Deletion Rights
Ask us to delete your personal information when it's no longer needed for legitimate business purposes. Some data may need retention for legal compliance or dispute resolution.
- Withdraw consent for data processing activities
- Object to automated decision-making processes
- Request processing restrictions under specific circumstances
- File complaints with Taiwan's data protection authorities
- Receive clear explanations about how your data is processed
Data Security Measures
Protecting your financial information is fundamental to our business. We implement multiple layers of security to prevent unauthorized access, data breaches, and information misuse.
Encryption Standards
All data transmission uses TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards. Financial data receives additional encryption layers.
Access Controls
Employee access follows strict need-to-know principles with multi-factor authentication, regular access reviews, and automatic session timeouts.
Infrastructure Security
Our systems use enterprise-grade firewalls, intrusion detection, and regular security monitoring with 24/7 threat response capabilities.
Regular Audits
Independent security assessments occur quarterly, with annual penetration testing and continuous vulnerability scanning of all systems.
Data Retention
We keep your information only as long as necessary for business purposes and legal requirements. Different types of data have specific retention schedules.
Active Client Data
Financial records, analysis results, and business communications are maintained throughout our service relationship and for two years after contract completion for reference and support purposes.
Marketing Information
Contact details and communication preferences are kept until you unsubscribe or request deletion. We review and purge inactive contacts every 18 months.
Legal Compliance Data
Information required by Taiwan financial regulations is retained for seven years. Tax-related documents follow standard business accounting retention periods.
Technical Logs
Website usage data, security logs, and system performance information are automatically deleted after 90 days unless needed for security investigations.
International Data Transfers
While we primarily operate within Taiwan, some data processing occurs through international service providers. We ensure adequate protection for any cross-border data transfers.
Transfer Safeguards
International transfers use standard contractual clauses approved by Taiwan authorities, with additional security requirements for financial data. Partners must demonstrate equivalent protection standards.
Data Localization
Sensitive financial analysis data typically remains within Taiwan-based servers. When international processing is necessary, we implement additional encryption and access restrictions.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our content.
Essential Cookies
Required for basic website operation, security features, and user authentication. These cannot be disabled without affecting site functionality.
Analytics Cookies
Help us understand website usage patterns, popular content, and user experience issues. This data is anonymized and used only for service improvement.
Cookie Management
You can control cookie settings through your browser or our website preferences. Disabling certain cookies may limit website functionality but won't affect our core services.
Updates to This Policy
We review and update this privacy policy annually or when significant changes occur in our data practices. Updates reflect evolving legal requirements, business needs, and customer feedback.
Notification Process
We'll notify clients of material policy changes via email at least 30 days before implementation. Continued use of our services after notification indicates acceptance of updated terms.
Version History
Previous policy versions are available upon request. We maintain records of all policy changes and their effective dates for transparency and compliance purposes.
Privacy Questions and Contacts
We're here to address privacy concerns and help you understand how your information is protected. Our team responds to privacy inquiries within two business days.